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Help & Support

Frequently Asked Questions

Everything you need to know about investing with Prime Asset Stock. Can't find an answer? Contact us.

About Us

It's a simple 3-step process:

  • 1.Register — Click Register, fill in your details to create a free account in seconds.
  • 2.Open a Deposit — Choose an investment plan that matches your financial goals.
  • 3.Start Earning — Watch your capital grow with daily automated profit accumulation.

There are two ways to earn: opening deposits for your chosen investment plan (automated AI-driven returns), or earning partner rewards by attracting new members through our 4-level referral program.

Deposits

Log in with your username and password. Click "Create Deposit", choose your tariff plan and investment amount, confirm and select your payment system, then follow the payment instructions. Funds are credited automatically to your selected plan.

We accept: PerfectMoney, Bitcoin (BTC), Ethereum (ETH), LiteCoin (LTC), DogeCoin (DOGE), TRON (TRX), Tether TRC20, and Tether ERC20.

Yes. Minimum amounts: $10 USD, 0.005 BTC, 0.02 ETH, 0.3 LTC, 100 DOGE, 150 TRX, 10 USDT. Maximum amounts: $75,000 USD, 1.5 BTC, 20 ETH, 300 LTC, 350,000 DOGE, 750,000 TRX, 75,000 USDT.

You cannot increase an existing active deposit. However, you can create unlimited new deposits simultaneously across different tariff plans. Each deposit functions independently.

Each deposit remains active until your net profit reaches 100% of the initial deposit amount (i.e., 200% total return including principal). Once that threshold is reached, the deposit is automatically closed.

Withdrawals

Returns are accrued according to each plan's trading period terms. The countdown begins immediately when your deposit is opened and confirmed.

PerfectMoney withdrawals are instant. Crypto withdrawals (BTC, ETH, LTC, DOGE, TRX, USDT) require 3 network confirmations, which typically takes 20 minutes to several hours depending on network congestion.

Minimum withdrawal amounts: $0.10 USD, 0.002 BTC, 0.03 ETH, 0.1 LTC, 60 DOGE, 60 TRX, 10 USDT (TRC20), 150 USDT (ERC20). There are no limits on daily withdrawal frequency or amounts.

No. Withdrawals are always made in the same currency used to create the deposit. For example, if you deposited in Bitcoin, you will withdraw in Bitcoin.

If the wallet is registered correctly and the amount matches your available balance, check that the currency matches your payment system. For example, you cannot withdraw Bitcoin to a USDT Tether wallet. If issues persist, contact our support team.

Referral Program

Yes! Our 4-level affiliate program allows you to earn generous rewards by inviting new investors. The more your network grows, the more you earn — with commissions reaching up to 7% on direct referrals.

Share your unique referral link. You earn commissions on 4 levels: Level 1: 7%, Level 2: 3%, Level 3: 2%, Level 4: 1%. You earn not just when your direct referrals invest, but also when people in their networks invite new investors.

No investment is required to join the affiliate program. A unique referral link is automatically assigned to every registered member, so you can start referring and earning immediately after registration.

Yes! Effective promotional banners in various formats are available inside your personal account dashboard. Use them to attract new investors and maximize your affiliate commissions.

Additional Questions

We recommend using a reputable exchange monitoring service to find the best rate. Choose a trusted exchanger and follow their instructions. Always verify the exchanger's reputation before proceeding.

Click the "Reset Password" link on the login page. Enter your username and registered email address, then follow the reset instructions sent to your inbox.

Contact us through any available communication channel — our support form, Telegram, or email. Please avoid duplicating the same message across multiple channels. Our team responds promptly.

Still Have Questions?

Our support team is available around the clock to assist you.